Returns

Service Cancellation

If you need to cancel a service before work has begun, please contact us as soon as possible. Cancellation terms will be discussed during the initial consultation and project agreement.

Work in Progress

Once work has commenced on your bicycle restoration project, cancellation policies apply based on the stage of completion and materials or components already purchased or installed.

Completed Work

Upon completion of restoration work, we conduct quality verification and final adjustments. If you have concerns about completed work, please contact us within a reasonable timeframe to discuss resolution options.

Refund Policy

Refund eligibility depends on the specific circumstances and stage of the project. We evaluate each situation individually and work to find an appropriate resolution.

Component Returns

Components ordered specifically for your project may be subject to return policies based on supplier terms and whether customization has been performed.

Communication

We encourage open communication throughout the restoration process. If you have concerns or wish to make changes, please contact us promptly to discuss options.

Contact Us

For questions about our return policy or to discuss a specific situation, please contact us at contact@brixalonrychrono.world or visit our contact page.

Policy Updates

We may update this Returns from time to time. We will notify you of any changes by posting the new policy on this page and updating the date above.